PureJointCare (“Company”, “we”, “us”, or “our”) respects your privacy and is fully committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from purejointcare.com (“the Website”). By using our Website, you agree to the terms described below. If you do not agree with this policy, please do not use the Website.
Information We Collect
We collect only the information necessary to provide you with our products and services. When you visit our Website or place an order, we may collect your name, billing address, shipping address, email address, phone number, and payment information.
If you create an account, we also collect your chosen username and password, which are encrypted for your security.
We may collect information you provide when you contact customer support or interact with us regarding an order or inquiry.
When you browse our Website, certain data is collected automatically through standard internet technologies such as cookies, log files, and analytics tools. These may include your IP address, browser type, operating system, and pages visited. This information helps us maintain the performance, security, and functionality of our Website but does not personally identify you.
How We Use Your Information
We use your information for the following purposes:
• To process and fulfill your orders
• To manage payments and verify transactions
• To ship products and provide tracking updates
• To communicate with you regarding your orders or inquiries
• To improve our Website, services, and customer experience
• To comply with applicable laws and regulations
If you have opted in to receive marketing emails, we may occasionally send promotional information about new products or special offers. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting our support team.
We do not use automated decision-making, profiling, or behavioral advertising.
Information Sharing
We do not sell, rent, or trade any personal information with third parties. Your information is shared only with trusted service providers that help us operate our business, including:
• Payment processors for secure transactions
• Shipping carriers to deliver your orders
• Technical providers that support hosting, analytics, and security
All service providers are required to use your data only for the purpose of providing their services and to maintain strict confidentiality.
We may also disclose information if required by law, to enforce our Terms and Conditions, or to protect our rights, property, or safety.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Order and transaction records may be retained for up to five (5) years for accounting and legal compliance purposes.
Account data is retained until you request deletion, and marketing communications are stored until you unsubscribe. Once the retention period has expired, we securely delete or anonymize your data.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us operate the Website efficiently and improve your browsing experience.
We use essential cookies required for cart and checkout functions, performance cookies to analyze site traffic anonymously, and functional cookies to remember your preferences.
We do not use third-party tracking cookies, retargeting pixels, or advertising beacons for marketing purposes.
You can disable cookies in your browser settings at any time, but doing so may limit certain features of the Website.
Data Security
We use industry-standard measures to protect your personal information against unauthorized access, misuse, or disclosure.
All payment transactions are secured with SSL (Secure Socket Layer) encryption. Sensitive information such as credit card details is transmitted directly to our payment processor and is never stored on our servers.
Access to customer data is restricted to authorized employees who require it to perform their job duties.
Although we make every effort to safeguard your information, no system or method of transmission over the internet is completely secure. By using our Website, you acknowledge and accept this inherent risk.
Your Rights and Choices
You have the right to request access to the personal information we hold about you, to request corrections of inaccurate data, and to request deletion of your information unless retention is required by law.
You may also opt out of receiving marketing emails at any time. To exercise any of these rights, contact us at support@purejointcare.com.
We will respond promptly, typically within 30 days of receiving your request.
Children’s Privacy
We do not knowingly collect or maintain personal information from anyone under the age of 13.
If we become aware that we have inadvertently collected data from a child, we will delete it immediately.
This policy complies with the Children’s Online Privacy Protection Act (COPPA).
International Data Transfers
Our operations and servers are located in the United States. If you access the Website from outside the U.S., you acknowledge that your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.
Third-Party Links
Our Website may contain links to third-party websites or services. These sites operate independently and are not controlled by PureJointCare.
We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, or legal obligations.
Any updates will be posted on this page with a new “Last Modified” date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Wildly Settled LLC
2231 Singleton Blvd, STE 103-158
Dallas, TX 75212
United States
Email: support@purejointcare.com
Phone: 855-814-5995
Customer Service Hours: Monday – Saturday, 9 AM – 7 PM
Acceptance of Policy
By accessing or using PureJointCare, you confirm that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.
Last Modified: October 16th, 2025